๐ง What is securus mobile and How does it work?
The Securus Mobile app now requires iOS 14.0 or higher. Please update to the latest version. The app provides the following features to easily setup and manage our incarcerated connection services: โข Create a Securus Online account (required for app and website access) โข Change password and 4 digit PIN โข Setup security questions for easy password reset Video Connectยฎ โข Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect. โข Enroll in Video Connect subscriptions (where available) โข Access and view your upcoming scheduled video sessions โข Sync details of upcoming video sessions with your calendar โข Receive notifications for upcoming video sessions โข Manage photos for identification, view transaction history and manage credit/debit cards โข Test Wi-Fi/cellular connection to determine quality of Video Connect *For best results and to reduce echo, use a headset or ear buds with microphone for Video Connect Prepaid Calling Account Management for You AdvanceConnect โ fund this account to receive calls to the phone numbers you choose from your contact. You can: โข Enroll and add funds to AdvanceConnect account to always be ready for a call โข Select a call subscription package (where available) โข See available funds โข Add or change phone numbers that can receive calls โข View call details and transaction summary โข View the last call attempt to a number โข Block or unblock calls โข Enroll in AutoPay or TextPay โข Update or change credit/debit card information Securus Debit โ deposit funds to this account for your contact to use for: โข Calling any number they choose โข Purchase music, games and movies for their tablet โข Schedule and pay for a Video Connect session โข Purchase stamps to send eMessages and eCards Feature availability varies by facility Messaging Services eMessagingโข โข Sign up, purchase โstampsโ โข Send and receive messages โข Send and receive eCards - digital greeting cards to encourage and uplift โข Attach photos to messages โข Snap nโ Sendโข - Snap a selfie or choose from your gallery to send a photo to your contact โข Multiple attachments โ attach up to 5 eCards and photos to your message โข Transfer stamps to your contact or prepay for them to reply โข Send a 30 second VideoGram Feature availability varies by facility Text Connect โ send and receive short text messages. Limited availability
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